Guide
How to choose an AI sales assistant for Shopify
Updated · 11xsales.ai
Short answer
Pick the one that answers accurately from your own store data, lets shoppers add to cart inside the chat, hands off cleanly to your team, and has pricing you can predict. Most importantly, try it on your own store before paying: the best assistant is the one that handles your products and your shoppers' questions well.
Checklist
- Accuracy: answers only from your catalog and policies, checks prices, and says when it doesn't know.
- Buying in the chat: product cards with variants and add to Shopify cart, not just links.
- Hand-off: brings in your team with the full conversation, only when needed.
- Pricing model: per reply, per conversation or per resolution; what happens when you go over.
- Channels: website, plus WhatsApp, Instagram and Messenger if your shoppers use them.
- Languages: replies in the shopper's language.
- Control: you can review conversations, write corrections and set its tone.
- Trial: a free way to test on your real store before committing.
How 11xsales.ai fits
11xsales.ai is priced per AI reply, with a Free plan (50 replies a month, no card) and paid plans from $79 a month billed through Shopify. Paid plans start with a 7-day free trial: you approve the plan up front (in Shopify, or with a card) and can cancel before it ends to avoid any charge.