Answers from your own store
Every answer comes from your BigCommerce products, stock, policies and pages, in the shopper's language, day and night. If something isn't in your store, it says so instead of guessing.
BigCommerce
AI chatbot for BigCommerce stores
Add the chat with BigCommerce's Script Manager and the agent answers shoppers from your catalog and policies, recommends products and adds them to their BigCommerce cart without leaving the page.
Or try a paid plan free for 7 days
Free plan: 50 AI replies a month, no card. Paid plans start with 7 days free, then from $79 a month plus tax. Cancel before the trial ends and you pay nothing.
What your BigCommerce shoppers get
Adds to the BigCommerce cart in the chat
Shoppers pick a size or colour and quantity in the chat and tap Add to cart: the item goes into their own BigCommerce cart, so checkout works exactly as it does today.
Your team only when it matters
It handles the questions that used to land on a person, and hands over with the full conversation only when someone has to act, like a refund outside your policy.
Install on BigCommerce in minutes
- 1
In your BigCommerce control panel, go to Storefront › Script Manager and click Create a Script.
- 2
Set Location to Footer, Pages to All pages and Script type to Script.
- 3
Paste your 11xsales.ai code into Script contents and click Save.
Your code is in the app, under Chat setup › Install, which also checks the chat is live on your site.
What it learns from your BigCommerce store
- Your product catalog feed
- Pages and policies
- Documents you upload
Add more any time: documents, website pages, text and corrections, and on Scale, Git and database sources.
Start free trial7 days free on paid plans, then from $79 a month plus any applicable tax. Payment method required: you approve the plan in Shopify, or add a card. Cancel before your trial ends to avoid subscription charges.
BigCommerce questions, answered
No. The chat loads after your page, in its own isolated container, from one small script that browsers cache. Your pages render exactly as before.